Club Regulations
The access and usage rules for TC Ambrosiano's spaces: courts, gym, classes, changing rooms and services.
Access to the Club
The Club is open:
- Monday to Friday: 7am to midnight
- Saturday and Sunday: 8am to 9pm
Use of courts, gyms and training areas is permitted up to 30 minutes before closing time.
Use of changing rooms and related facilities is permitted up to 5 minutes before closing time.
The Club observes the following closing days: 25 December and 15 August. On days before public holidays and during the central weeks of August, closing time may be brought forward and opening time postponed.
The Club's car, bicycle and motorcycle parking is reserved exclusively for Members and suppliers, subject to availability. Driving at walking pace is mandatory within the Club. Parking within the Club is neither attended nor under video surveillance; the Management declines any responsibility in the event of theft or damage. The Management reserves the right to close or restrict access to the car park for technical, maintenance or event-related needs.
Minors may never be left unsupervised near the facility where activities take place (e.g. on the street, in the car park, at the entrance), but must always be handed over to the care of staff at the start of the activity and collected by them at the end.
Leaving the Club by closing time is mandatory.
Dogs are not permitted inside the Club.
Smoking is prohibited inside the Club, except in the designated area.
The Management reserves the right to block access to the facility in the event of unpaid debts, and to remove from the Club anyone who does not behave appropriately.
Tennis and Padel
Membership of the Italian Tennis and Padel Federation (FITP) for the current year is mandatory, along with a valid medical certificate.
Only TCA or Vavassori Academy Instructors and Coaches may operate within the Club.
Courts are open from the Club's opening time until half an hour before closing.
The Club's Management reserves the right to restrict access to the courts for organisational or technical needs (bad weather, court resurfacing, tournaments, events, etc.).
Children must be supervised at all times, and the parent/accompanying adult assumes sole responsibility for their supervision.
Tennis Court Regulations
- Enter wearing appropriate clothing and tennis shoes; playing shirtless or changing on court is prohibited.
- On clay courts, it is mandatory to brush the court with the cloth provided after use.
- Shoes not suited to the chosen court surface, or that could damage it in any way, are prohibited. Soles must not damage the playing surface, especially on clay courts.
- Hitting, kicking or throwing balls, rackets or other equipment violently, in anger or dangerously is prohibited.
- During play or training, disturbing the activity or occupying the court is prohibited for others.
- Lifting or moving the net or other court structures is prohibited.
- Playing conduct must comply with sporting ethics and basic good manners, avoiding shouting, inappropriate gestures, offensive language and behaviour that may disturb players on adjacent courts.
- Players must never use offensive language towards opponents, partners, spectators or other people.
- Crossing courts with vehicles that could damage the surface (strollers, bicycles, motorcycles, scooters) is prohibited.
- Using sharp objects or anything else that could damage, cut or scratch the surface of air domes and tensile structures is prohibited.
- Eating and drinking on the courts is prohibited.
- Smoking on the courts is prohibited.
- Littering of any kind is prohibited, particularly chewing gum, sugary drinks and objects that cause irreversible damage to the flooring.
Padel Court Regulations
- Enter wearing appropriate clothing and tennis shoes; playing shirtless or changing on court is prohibited.
- During play or training, disturbing the activity or occupying the court is prohibited for others.
- Lifting or moving the net or other court structures is prohibited.
- Climbing on the glass or perimeter fencing of the court is prohibited.
- Shoes not suited to the chosen court surface, or that could damage it in any way, are prohibited.
- Crossing courts with vehicles that could damage the surface (strollers, bicycles, motorcycles, scooters) is prohibited.
- Hitting, kicking or throwing balls, rackets or other equipment violently, in anger or dangerously is prohibited.
- Playing conduct must comply with sporting ethics and basic good manners, avoiding shouting, inappropriate gestures, offensive language and behaviour that may disturb players on adjacent courts.
- Players must never use offensive language towards opponents, partners, spectators or other people.
- Using sharp objects or anything else that could damage, cut or scratch the surface of air domes and tensile structures is prohibited.
- Eating and drinking on the courts is prohibited.
- Smoking on the courts is prohibited.
- Littering of any kind is prohibited, particularly chewing gum, sugary drinks and objects that cause irreversible damage to the flooring.
- Bringing glass or metal containers, flammable substances or pyrotechnic material onto the courts is prohibited.
Tennis and Padel Booking Regulations
- Courts can be booked via the Playtomic website or app, or in person, with the advance notice provided for by your membership type. Platinum: 10 days – Gold: 7 days – Silver: 4 days.
- The maximum number of active bookings (as the person booking and/or as a participant) depends on your membership type. Platinum: 4 tennis / 2 padel – Gold: 3 tennis / 2 padel – Silver: 2 tennis / 1 padel.
- A maximum of 2 active bookings per day is allowed, of which only 1 may fall in the weekday Premium time slot (Monday–Friday, 5.30pm–11.30pm); exceeding the booking limit will result in the external rate being applied.
- Tennis courts can be booked for 60 minutes for singles (2 people) and 120 minutes for doubles (4 people). Padel courts can be booked for 90 minutes (4 people).
- Cancellations must be made at least 24 hours before the start of your session; otherwise, if partial, the booking may be cancelled directly by the secretariat. You can cancel independently via the website or app. Alternatively, you can send a WhatsApp message to reception.
- In case of cancellation with less than 24 hours' notice, or in case of a no-show, the cost of the court will be charged to the person who made the booking. If not all players' names were provided, the remaining shares will be charged at the non-member rate. For players who do not pay their share of the court (e.g. Gold on an outdoor court), a flat fee of €5 will apply.
- Three late cancellations or no-shows will result in the loss of advance court-booking rights for 15 days. If you show up at the Club, the non-member rate will apply.
Frequently Asked Questions — Padel and Tennis
Can I make a booking at reception for my friend?
You can only book for yourself and for other members linked to your membership. Your friend must make their own booking.
Why is 24 hours' notice required to cancel a booking?
To allow enough time for another member to book.
What does "days in advance" mean for booking?
A Platinum member (for example) can book a court on Tuesday at 3pm for the following Friday at 3pm.
What happens if I book beyond the allowed limits?
Excess bookings will be cancelled, with notice given to the member. Examples:
- two active bookings, one from 6.30pm to 7.30pm and another from 7.30pm to 8.30pm (even on different courts): the second booking will be cancelled.
- a Platinum member with five active tennis bookings: the fifth booking will be cancelled.
With a Platinum membership, can I book lessons with a coach 10 days in advance?
Yes, for lesson bookings the highest membership category applies.
Gyms and Classes
- You must be up to date with your contract and payments to access training areas and classes.
- Only TCA Instructors and Personal Trainers may operate within the Club.
- Gyms are open from the Club's opening time until half an hour before closing.
- The Club's Management reserves the right to restrict access for organisational, technical or maintenance needs.
- No smoking inside the gym.
- Respect for others: avoid disturbing other users during training and maintain civil behaviour.
- No use of doping substances. The use of doping substances inside the gym is prohibited.
- Access to training areas, doors and turnstiles is via the App. In case of a lockout, please contact reception.
- Access to the areas will be automatically blocked in case of unpaid outstanding payments.
Safety and Hygiene Rules
- Enter wearing appropriate clothing, clean shoes and with a personal towel; training shirtless or changing inside the training areas is prohibited.
- Towel required: use a towel to cover machines and contact surfaces for hygiene reasons.
- Follow instructions: pay attention to instructors' guidance and use machines correctly, following the instructions for proper use.
- Correct behaviour: maintain respectful and civil behaviour, avoiding disruptive noise and being mindful of other users.
- Personal belongings: avoid leaving valuables unattended.
- Cleaning: clean machines with the provided products after use.
- Put equipment away: always put equipment (weights, dumbbells, barbells, etc.) back in its place after use.
- Bringing jackets, clothes, backpacks or personal belongings into the gym is prohibited; these must be stored in a locker in the changing rooms.
Equipment Use Rules
- Correct use: use machines only for their intended purpose and as indicated by the manufacturer and instructors.
- Time limits: respect the recommended usage time for cardio machines (e.g. 20 minutes for treadmills and exercise bikes).
- Reservations: avoid occupying machines without actively using them.
- Care during use: avoid dropping weights or using equipment in a way that is dangerous to yourself or others.
Class Booking Regulations
- Bookings can be made via the website or the Club Ambrosiano app.
- The maximum number of active bookings is 6.
- Classes can be cancelled up to 2 hours before the start of the class.
- After 3 no-shows, a Member will be prevented from booking classes for one week.
- You can cancel independently via the app. Alternatively, you can send a WhatsApp message to reception.
Card Games
- Card games are permitted inside Studio 1 and in part of the terrace or garden areas during the summer.
- At the card tables, correct behaviour must be maintained at all times, avoiding heated arguments, raised voices and any behaviour that may disturb other players.
Changing Rooms — General Rules
- Changing rooms and restrooms must be left in good condition after use.
- Members must respect the facilities, and any damage must be compensated.
- Lost property will be kept for a maximum of 15 days.
- Changing rooms are equipped with rotating lockers secured with a personal padlock. An annual locker rental is available by contacting the secretariat.
- The Management is not responsible for theft or items left in the changing rooms.
- The use of flip-flops/slippers is mandatory.
Secretariat, Bar and Terrace — General Rules
- You must go to the secretariat to pay for court rental, lessons and classes before using them.
- Payments can be made by debit/credit card or cash. The secretariat cannot accept banknotes of €200.00 or more, and no more than €999.99 per service purchased.
- All requests, payments and formalities are handled by the secretariat's front office.
- Please wait your turn at a distance from the person ahead of you, to protect their privacy.
- Appropriate clothing is required.
- Customers must never use offensive language towards secretariat staff or other customers present; a tone of voice appropriate to the setting is also recommended.
- Tables in the indoor room and on the terrace are primarily for use by bar customers; if needed, and if you are not currently consuming something, please give up your seat.